Coordinator, Special Events & Group Sales

Job Details

Description

Suns Legacy Partners (Phoenix Suns, Mercury and Footprint Center),  is seeking a dedicated Special Events and Group Sales Coordinator to assist in the execution of all game day group experiences, sales events and activations for the Group Sales and Ticket Sales & Service team.

As a Special Events and Group Sales Coordinator, you will ensure satisfaction, smooth event execution, and communication among all departments with a focus on hospitality, driving business and maximizing return. This position will require excellent project management skills with the ability to work effectively in a fast-paced and cutting-edge environment. 

What the Special Events and Group Sales Coordinator will do:

• Assist with the planning, implementation and execution of group events, special events and meetings to generate organizational revenue
• Coordinate, confirm and execute event logistics for all group and special events:
  • Planning, task management, internal/external relations, communications liaison and scheduling
  • Coordinate logistics and operations
  • Day of event support/troubleshooting
  • Post event recaps
• Provide clear, concise and timely communication to internal and external departments
  • Meeting agendas, setup sheets, run of show, confirmation email, recaps, etc.
• Serve as the liaison for communication between Game Presentation, Box Office, Community Relations, Marketing and the Arena Operations for all Group related events
• Manage Group Sales collateral, website, player and talent appearances, donations, scoreboard signage, picture and video requests
• Assist in the creation of promo codes and other online purchasing systems
• Brainstorm, research and implement improvements to keep events and group experiences fresh and drive incremental revenue
• Assist other ticket sales departments with projects as they arise

What we need from the Special Events and Group Sales Coordinator:

• Highly detail-oriented and extremely organized
• Proficiency in all Microsoft Office products such as: Outlook, Word, Excel, and OneDrive
• Strong communication skills, positive attitude, and an eagerness to learn
• Willingness to jump in and take initiative
• Excellent relationship building skills
• Knowledge of Slack, Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred
• Proven track record of strong collaboration skills, working within a team

Education and Experience:

• 4 year undergraduate degree or equivalent experience preferred
• Minimum 1 year related work experience in event planning/execution
• An equivalent combination of education and relevant work experience may be substituted with manager approval

What you can expect as the Special Events and Group Sales Coordinator:

• This role requires the ability to attend all home games. Traditional business hours are anticipated for non-game days. Additional requirements may include frequent evening hours, including occasional holiday and weekends, depending on the event schedule.
• Having reliable transportation to attend out of the office appointments and events as scheduled
• Work includes both indoor and outdoor work with exposure to environmental elements

The physical demands are representative of those required for the employee to be successful in performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities.

Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns, Phoenix Mercury and  Footprint Center are an Equal Opportunity Employer M/F/D/V