Director Tech Program Manager
San Francisco, CA
Expert · Full time
Posted 2 years ago
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About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

The Video Platform team is building the future of interactive video to serve both Twitch.tv and the AWS community through our recently launched AWS offering, the Amazon Interactive Video Service (IVS). With trillions of minutes of video being delivered every year on our platform, we need a Director of Technical Program Manager (TPM) to manage the delivery of our services along with a team or TPMs.

As a TPM, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will drive both strategy and tactical decision-making to deliver complex cross-team programs. Focus on improving teams into functional teams. As well as partner with program managers across Twitch to help deliver on the strategic deliverables while working closely with engineering to deliver on important technical efforts. You will report to the Director - Planning and Program Management.

As a Manager, you will hire and grow a team of TPMs. You will balance your focus on building a team that can deliver projects while also making improvements to simplify and repeatedly scale your team.

This position is a rare opportunity within Twitch and AWS to help define the next generation of video platforms. You will bring deep technical, program management, and leadership expertise. You will have a good business acumen, a drive to implement improvements, and a desire clarity ambiguity.

You Will:

  • Lead a team of TPMs to achieve projects and improvements across the organization
  • Work with engineering, product management, marketing, legal teams to deliver the Video Platform service
  • Manage complex cross team programs from ideation to delivery
  • Create transparency and predictability with roadmaps, planning, and partner management
  • Ensure goals are met on time and hitting our quality bar
  • Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers
  • Set and embody the team culture and standards consistent with Twitch principles
  • Drive agreement on AWS and Twitch business and technical leadership

You Have:

  • 10+ years of PM / TPM experience
  • 5+ years of management experience
  • proven history of shipping quality products on time.
  • Ability to align roadmaps and manage disparate tasks with varying priorities.
  • Experience managing multiple executive sponsors, stakeholders, and dependencies
  • Experience working with distributed teams and facilitating virtual meetings
  • Bachelors in STEM (Science, Technology, Engineering, Mathematics) field, or equivalent practical experience

Bonus Points

  • Understanding of real-time video streaming
  • Experience with distributed cloud technologies and projects (AWS)

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.

Twitch
Twitch is social video platform for gamers where more than 100 million gather every month to broadcast, watch and talk about video games.
Size:  251-500 employees
Funding Level:  Mid-stage Startup
Total Amount Raised:  $35.0 M
Year Founded:  2007
Investors
Y Combinator
Bessemer Venture Partners
SV Angel
Draper Associates
Thrive Capital
Take-Two Interactive
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