Our team develops and maintains recommendation and personalization algorithms for Disney Streaming’s suite of streaming video apps, notably Disney+ and Hulu. As a member of this team you will collaborate across Engineering, Product, and Data teams to apply machine learning methods to meet strategic product personalization goals, explore innovative, cutting edge techniques that can be applied to recommendations, and constantly seek ways to optimize operational processes.
This is an Individual Contributor role in content recommendations. You will be expected to lead recommendation and personalization algorithm research, development, and optimization for product areas, and to coordinate requirements and manage stakeholder expectations with Product, Engineering, and Editorial teams. You will be expected to help meet KPIs for product areas and to set and meet deadlines for external and internally facing tools, such as offline evaluation tools for pre-production algorithms. As an IC, you will also be responsible for helping to set the roadmap for algorithmic work — not only for how to approach product requests for new recommendation features, but for helping to drive larger company objectives in the areas of personalization and content recommendation.
Algorithm development and maintenance: Utilize cutting edge machine learning methods to develop algorithms for personalization, recommendation, and other predictive systems; maintain algorithms deployed to production and be the point person in explaining methodologies to technical and non-technical teams
Analysis and Algorithm Optimization: Perform deep dive analysis on app interactions and user profiles as they relate to algorithm output in order to drive improvements in key personalization metrics
MVP development: Develop innovative machine learning products to be used for new production features or downstream by production algorithms
Development Best Practices: Maintain existing and establish new algorithm development, testing, and deployment standards
Collaborate with product and business stakeholders: Identify and define new personalization opportunities and work with other data teams to improve how we do data collection, experimentation and analysis
Required Qualifications:
7+ years of analytical experience and a Bachelor’s degree in advanced Mathematics, Statistics, Data Science or comparable field of study
7+ years of experience developing machine learning models and performing data analysis with Python or R
5+ years writing production-level, scalable code (e.g. Python, Scala)
5+ years of experience developing algorithms for deployment to production systems
In-depth understanding of modern machine learning (e.g. deep learning methods), models, and their mathematical underpinnings
In-depth understanding of the latest in natural language processing techniques and contextualized word embedding models
Experience deploying and maintaining pipelines (AWS, Docker, Airflow) and in engineering big-data solutions using technologies like Databricks, S3, and Spark
Familiarity with data exploration and data visualization tools like Tableau, Looker, etc.
Understanding of statistical concepts (e.g., hypothesis testing, regression analysis)
Ability to gauge the complexity of machine learning problems and a willingness to execute simple approaches for quick, effective solutions as appropriate
Strong written and verbal communication skills
Ability to explain how models are used and algorithms behave to both technical and non-technical audiences
Preferred Qualifications:
MS or PhD in statistics, math, computer science, social science, or related quantitative field
Production experience with developing content recommendation algorithms at scale
Production experience with graph based models (e.g. node2vec)
Experience building and deploying full stack ML pipelines: data extraction, data mining, model training, feature development, testing, and deployment
Experience with graph-based data workflows such as Apache Airflow
Experience engineering big-data solutions using technologies like EMR, S3, Spark, Databricks
Familiar with metadata management, data lineage, and principles of data governance
Experience loading and querying cloud-hosted databases such as Snowflake
Familiarity with automated deployment, AWS infrastructure, Docker or similar containers