At WHOOP, we're on a mission to unlock human performance. As a leader in the wearable tech space, we empower our members to perform at a higher level through a deeper understanding of their bodies and daily lives.  

 

WHOOP is looking for a Social Media Community Manager to oversee the online experience of our social media followers, friends, and fans!

 

This person will collaborate closely with our Membership Services, Creative, and Community teams to maintain a helpful and positive brand presence on a variety of social media and in-app communication channels. 

 

The Social Media Community Manager will report to the Senior Manager of Social Media and Community.

Responsibilities:

• Manage publishing, engagement, copywriting, and tracking for all content in WHOOP communities–mainly Facebook and Linkedin
• Execute ongoing monitoring of all brand social channels and relevant online conversations seeking high impact opportunities to engage
• Gauge sentiment and inform strategic development of content by surfacing meaningful qualitative and quantitative insights from our communities
• Champion work with our Membership Services team to ensure WHOOP members are supported across all social channels 
• Lead content initiatives rooted in product education alongside the Membership Services team
• Engage with influencers and the community through social listening and proactive outreach

Qualifications:

• 3+ years of experience in social media community management
• Willingness to go beyond basic tracking to analyze and draw meaningful hypotheses
• Experience with Sprout or other social media management tools preferred
• Strong knowledge of diversity, equity and inclusion standards and practices
• Proactive, results-oriented, and highly collaborative working style
• Experience in international markets preferred

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.