The Director of Digital Marketing is an integral partner developing, engaging, and monetizing direct/digital relationships with fans and growing our fan base. At the intersection of digital marketing, content, media, and commercial marketing, this role is a collaborative and flexible leader who will shape processes while leading and implementing integrated digital marketing campaigns. This role is both strategic and hands-on, equal parts creative and analytical, and an excellent communicator and storyteller with business partners. 

2023 marked the launch of MLS Season Pass as part of a 10-year partnership with Apple as the exclusive global streaming service of MLS. Fueling outstanding popularity in the League among both new and core fans. The Director of Marketing will help capitalize on this surge in demand and define how we reach and serve MLS fans through owned, partner, and paid digital channels.

Success requires a positive, adaptable, collaborative attitude that thrives in ambiguity and new ways of working. The Director of Digital Marketing leads without authority, project manage deliverables and timelines, and influence across organizational silos independent of control or ownership of specific marketing channels or teams.

Primary Responsibilities

• Lead digital marketing strategies and launch plans for key marketing moments and events across email, app, push, website and partner inventory through actionable, multi-channel journeys
• Develop strategy and digital marketing plans for League-wide marketing and business priorities beyond match-driven moments including digital engagement opportunities, consumer products and commercially focused initiatives
• Support in establishing the role of MLS owned and operated digital platforms when moving fans through points of initial acquisition, engagement and conversion, with focus on activation
• Create efficient processes to drive digital marketing, developing replicable frameworks for campaign creation and execution, to also be able to repurpose for and share out with Clubs
• Lead go-to-market planning and ongoing optimization efforts for digital-first fan engagement opportunities including Free-to-Play games, NFTs and similar digital product offerings
• Lend hands-on support with tactical marketing, including email production, project management, copy writing, push notifications, etc.
• Outline processes for efficient review and approval of marketing plan parameters, creative, and copy across channels
• Partner with creative to optimize campaign performance based on consumer insights and data
• Lead integrated, cross-functional digital marketing meetings

Required Skills

• 8+ years of experience in integrated or brand and digital marketing
• At least 3+ years of experience translating brand strategy into insight-led, data driven, integrated marketing plans
• Consumer marketing experience required. Subscription, media, or sports experience preferred
• Leads by doing, thinking leading, and influencing
• Strong and demonstrated analytical skills
• A self-starter who can thrive in ambiguity and navigate multiple tasks in a dynamic environment
• Excellent presenter and storyteller
• Exceptional cross-departmental operator
• Superior organization, project management skills and attention to detail
• Demonstrated decision making and problem-solving skills with imperfect data
• Proficiency in Word, Excel, PowerPoint, Outlook required. Confluence, Figma, and Asana preferred.

Desired Skills

• Knowledge of soccer a plus
• Professional Spanish language ability a plus
• Experience defining (and redefining) new functions 
• Experience managing people / leading and influencing teams
• Excellent communication, presentation, and interpersonal skills
• As good with decks as with data
• Ability to thrive in a fast-paced setting without ready-made processes

Total Rewards

Starting Base Salary: $115,000 – $150,000. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.

We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:

• Benefits – comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance.
• Career & Professional Development – on the job training, feedback, and ongoing educational opportunities to continue your personal and professional development.
• Employee Engagement – office perks, discounts and employee events that go “beyond the traditional paycheck” to make you feel a part of our team and inspire you to elevate the Game!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are committed to providing equal opportunity and reasonable accommodations to employees with disabilities. MLS/SUM aligns with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation.