Responsibilities include but are not limited to the following:

• Proactively solicit A-List Premium Club Member (premium season ticket holders) renewals via outbound calls, face-to-face meetings, touchpoints, and inbound phone/email inquiries
• Consistently provide superior customer service to a book of contracted A-List Premium Club Members at Truist Park
• Meet and exceed monthly and annual face-to-face sales, retention, and referral goals
• Strategically identify new Premium business opportunities
• Negotiate and extend contractual agreements for A-List Premium Club Members
• Creation of new and innovative ways to enhance the Braves A-List Premium Club Member experience
• Meet and exceed monthly and annual referral goals to new business, hospitality and suites
• Provide timely and accurate information to A-List Premium Club Members
• Coordinate with other departments to organize and implement special A-List Premium Club Member events
• Contribute written material and frameworks for marketing to current and potential A-List Premium Club Members
• Help develop Salesforce CRM customer profiles for A-List Premium Club Members with the goal of increased retention rates
• Game day duties will include:
  • Developing top-tier strategies for enhancing A-List Premium Club Members’ gameday experience for Members, their clients and guests
  • Working closely with gameday staff, food and beverage partners, and parking operations to ensure best in-class Club atmospheres

Qualifications and Skills:

• Bachelor’s Degree required, Master’s is a plus
• 3+ years proven sales or account management experience, with proven high-performance record
• Excellent communication and interpersonal skills with C-level executives through frontline employees
• Outstanding writing skills
• Proactive, solution-oriented, organized self-starter with strong ability to multi-task
• Team player who demonstrates a consistent positive attitude
• Works well under pressure and impending deadlines
• Skilled in Microsoft Office
• Ticketmaster and Archtics experience a plus
• Contract negotiation a plus
• Salesforce CRM experience a plus
• Willingness to work long hours, weekends, holidays and overtime
• Must complete a successful background check