Account Manager, Premium Partnerships
Atlanta, GA
Junior +2 · Full time
Posted 3 years ago

Responsibilities include but are not limited to the following:

  • Proactively solicit A-List Premium Club Member (premium season ticket holders) renewals via outbound calls, face-to-face meetings, touchpoints, and inbound phone/email inquiries
  • Consistently provide superior customer service to a book of contracted A-List Premium Club Members at Truist Park
  • Meet and exceed monthly and annual face-to-face sales, retention, and referral goals
  • Strategically identify new Premium business opportunities
  • Negotiate and extend contractual agreements for A-List Premium Club Members
  • Creation of new and innovative ways to enhance the Braves A-List Premium Club Member experience
  • Meet and exceed monthly and annual referral goals to new business, hospitality and suites
  • Provide timely and accurate information to A-List Premium Club Members
  • Coordinate with other departments to organize and implement special A-List Premium Club Member events
  • Contribute written material and frameworks for marketing to current and potential A-List Premium Club Members
  • Help develop Salesforce CRM customer profiles for A-List Premium Club Members with the goal of increased retention rates
  • Game day duties will include:
    • Developing top-tier strategies for enhancing A-List Premium Club Members’ gameday experience for Members, their clients and guests
    • Working closely with gameday staff, food and beverage partners, and parking operations to ensure best in-class Club atmospheres


Qualifications and Skills:

  • Bachelor’s Degree required, Master’s is a plus
  • 3+ years proven sales or account management experience, with proven high-performance record
  • Excellent communication and interpersonal skills with C-level executives through frontline employees
  • Outstanding writing skills
  • Proactive, solution-oriented, organized self-starter with strong ability to multi-task
  • Team player who demonstrates a consistent positive attitude
  • Works well under pressure and impending deadlines
  • Skilled in Microsoft Office
  • Ticketmaster and Archtics experience a plus
  • Contract negotiation a plus
  • Salesforce CRM experience a plus
  • Willingness to work long hours, weekends, holidays and overtime
  • Must complete a successful background check
Atlanta Braves
Atlanta Braves is an American professional baseball team that competes in Major League Baseball.
Size:  1001-5000 employees
Year Founded:  1871
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