Data Analyst, Business Strategy & Analytics
Chicago, IL
Junior · Full time
Posted 7 months ago
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Position Overview:
 
The Chicago Bulls Business Strategy and Analytics Department is a team of strategic critical problem solvers who champion a continuous improvement mentality across the organization. Our mission is to collaborate with key decision makers across the business and empower them with data and insights to better serve our fans.

Responsibilities:

The Data Analyst will report to the Director of Data & Technology Strategy and be responsible for supporting efforts to improve strategic decision-making across the organization. This role will:
  • Assist with the day-to-day management of our data warehouse, CRM system, and integrations
  • Build and standardize queries and data sources to enable other team members to quickly draw insights and maintain consistent metrics
  • Partner with other departments, especially the Ticket Sales & Service teams, to craft and implement strategic solutions (i.e. data models and BI dashboards) to enable them to most effectively manage the business and make effective decisions
  • Lead the day-to-day administration of CRM including user management, process automation, and performance reporting
  • Optimize the current CRM configuration and identify improvements to enhance usability based on new business requirements and feedback from end users
  • Establish rules and processes to standardize data collection and structures and ensure accuracy, integrity, and completeness of data
  • Champion the adoption of CRM and reporting to strengthen data-driven decision-making
  • Find opportunities to improve manual processes through workflow automation and integrations between systems

Qualifications:

  • Bachelor’s degree (or equivalent experience) with a consistent track record of professional and personal achievement
  • 1-2 years of professional experience, preferably in a consulting, program management or analytical strategy role
  • Proficiency in SQL, preferably working with Cloud Data Warehouses (Snowflake preferred)
  • Experience in using BI tools to deliver effective charts, graphs, and visualizations (Tableau preferred)
  • Experience with CRM (Microsoft Dynamics preferred)
  • Expertise in Microsoft Excel and/or analyzing and synthesizing large data sets
  • Experience using Microsoft PowerPoint

Skills:

  • Great interpersonal and communication skills with the ability to establish relationships and share findings with both technical and non-technical team members
  • An eye for the details because data quality is paramount
  • Analytical and problem-solving expertise that will help uncover and address inefficiencies
  • High tolerance for nuance with the ability to adapt quickly to changes in the business
  • Business literacy driven by the application of data and insights to drive strategy and results
  • Entrepreneurial spirit that thrives in a high profile, small business, balancing multiple projects across different functions
We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.
Chicago Bulls
Chicago Bulls is an American professional basketball team based in Chicago
Year Founded:  1965
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