Position Summary

The Business Operations Coordinator is responsible for a wide range of administrative functions supporting the Atlanta Falcons front office and Executive team. The Coordinator will provide scheduling, logistical, and administrative support as well as coordination of key projects and broader office support. The Coordinator represents the front office and Team in a professional manner, managing a wide range of administrative and executive related tasks for a dynamic organization. The ideal candidate is self-motivated, thrives in a fast paced, ever-changing environment, is skilled at building relationships and creating winning outcomes. Works independently but also enjoys working with colleagues across all levels within the organization. The ideal Coordinator is flexible, proactive, calm under pressure, resourceful and efficient. Superior written and verbal communication skills, strong decision-making ability, sense of urgency and attention to detail are crucial. A high degree of professionalism, confidentiality, customer focus and discretion is a must. This position requires support during standard working hours as well as evenings and weekends to support games and events.

Roles and Responsibilities

• Plans and maintains an accurate calendar of meetings and other commitments for senior executives; coordinates with staff to ensure that executives are provided with briefing materials for each event or meeting as needed
• Assists in meeting preparation including logistics, catering, audio, and IT requirements; provides event planning & support for holiday gatherings, group outings, Associate & Community events
• Provides Team travel support:
  • Coordinates reservations for air travel, ground transportation, and lodging as necessary for Team members and guests; provides administrative support on travel arrangements and related travel itineraries, agendas, advances, etc.
  • Provides critical Associate and Player passport coordination for international trips
• Submits timely expense reports on behalf of executives 
• Independently gathers, compiles and analyzes information from multiple sources; composes, prepares, and manages a variety of detailed memos, reports, itineraries, routine and non-routine correspondence, and other materials which may be confidential in nature.
• Uses various PC software (Microsoft Office, Excel, Power Point, Outlook) to produce high quality documents.
• Maintains executives’ internal and external contacts, calendar, and other Microsoft Outlook data; maintains files, including notes, correspondence, organizational charts and emails as directed or delegated
• Assists in coordination of new hire onboarding; orders and distributes team gear for new hires and as needed/directed
• Provides support as needed to assist with gameday management
  • Manages game/event credential requests and administration of Field Passes
  • Provides game-day support to Ownership and Executives
  • Attends all Falcons home games and certain away games as directed
• Coordinates guest logistics for Mercedes Benz Stadium and Flowery Branch offices
  • Notifies security/registers guests via iVisitor guest management system
  • Schedules transportation as directed
  • Secures conference rooms, coordinates meals
• Completes special projects, office duties and assignments by establishing objectives, determining priorities, and managing time
• Professionally represents President’s office, Executives, and Falcons organization with complete integrity and discretion; trusted to maintain highly confidential and/or sensitive info
• Develops relationships with key community and business partners

Skills and Knowledge

• Integrity
• Self-motivated
• Multi-tasking & prioritization
• Time management
• Problem solving & resourcefulness
• Initiative & follow through
• Superior verbal & written communication
• Attention to detail
• Excellent working knowledge of Excel, Word, Outlook, Power Point, One Note, etc.
• Demonstrated relationship building

Qualifications and Education Requirements

• Bachelor’s Degree required, prefer specialization or experience in sports administration
• Previous experience supporting various members of a team
• Must be available to attend and support games and events as needed according to Team/Executive work and travel schedule; must be available to work off-hours